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Call Center Support
Location:
Plano, Texas
Richardson, Texas
Tampa,Florida
Waltham, Mass
Boston, Mass
NYC, NY
Irving, Texas
Ashburn, Va
Travel: N/A
Education: Minimum BS.
Duration: 6-7 months
Hourly Rate: Commensurate with experience
Position Summary
Candidate must have previous experience in customer service or a call center environment. Candidate should be proficient in Word, Excel, Windows and email.
Secondary Requirements: A candidate that has worked in SAP or nSAP, and Telecommunications is a plus.
Job Tasks
Respond to incoming calls in a customer call center.
Technical Skills
- Word
- Excel
- Windows
- Email
- Ideal candidate will have 3-5 years of customer service or a call center experience.
Send your resumes and assignment to apply@icnivad.com
About Us:
icniVad, Inc. was established sixteen years ago to bring outstanding value to our Fortune 100 customers by exercising the power of innovation. Through a deep curiosity of the unspoken needs, behaviors and desires that impact people's everyday lives, we identify opportunities for insightful design. We combine this with an understanding of social, cultural, technological and design trends and the business realities of our clients to envision and design compelling product and system experiences.
In a nutshell, our process begins by providing our clients with the deep insights into problems through a combination of research and observation. We then package these insights into compelling communications (videos, storyboards, reports) and use these in our Innovation Workshops.
We use this human-centered approach both for the consumer product industry as well as complex systems and services.
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